Integration · Salla

Connect WhatsApp to Salla with an AI agent that replies like a person

Connect your Salla store and your WhatsApp agent answers customers about products, prices and stock from your store at question time, sends the product link, and tells them their order status.

Try it free for 7 daysMonthly plan SAR 299All prices

Short answer

AQIL is an app on the Salla App Store. Link your store to your AQIL account and your WhatsApp agent knows your products: it reads price and stock from your store when asked, sends the product link so the customer buys in your store, and tells customers their order status. AQIL reads your store and never changes it.

Perfume storeonline

Hello, do you have a woody oud for men? It's a gift8:20 PM ✓✓

AQILHello! We have “Oud Al Masaa” 100 ml for SAR 245 instead of 290, in stock. For a gift there's its set with a body mist for 310. The perfume alone or the set?8:20 PM

The set8:21 PM ✓✓

AQILHere's the set, you can order it straight from the link: product link. There's also free delivery on orders over SAR 300 right now.8:21 PM

And where's my old order?8:22 PM ✓✓

AQILYour order 1048 from October 26 is “shipped” with the carrier, and here's the tracking link: tracking link.8:22 PM

Illustrative exampleA perfume store on Salla.

Why an agent

Not a button menu

Store customers write “do you have the black dress in M?” or “where's my order?”. AQIL understands the wording and the dialect, and answers from your store's own data.

What your agent does

Knows your store at question time

Answers about products

Name, price, sale, sizes, colours and stock, read from the store before replying. If the store can't be read at that moment, it names the product without a price or stock.

Sends the product link

Checkout and payment stay in your Salla store.

Order status

Recognises the owner of an order by the WhatsApp number; for an order on another number it asks for the last 4 digits of that order's mobile. It states the order number, date, status, carrier and tracking link when there is one. Never a name, address or amount.

Active offers

From your store's special offers, such as buy-and-get, cart discounts and limited-time offers. Expired ones are never mentioned.

Branches

City, short address, hours, and whether pickup is available. Warehouses are never mentioned.

Hands off to your team

Anything that needs a person, such as a return, a complaint or a late order, reaches you with a summary.

You're in control: each of these has its own switch in AQIL, and you can disconnect your store at any time.

How to connect

From the Salla App Store to your agent, no code

New to AQIL

Add the AQIL app
From the Salla App Store.
Sign up and try your agent
From the link under the code field on the app's page; share your site or information so we build your agent, and try it in a test chat.
Paste the link code
At the end of sign-up you get a link code: paste it in AQIL's settings inside Salla, or tap “Link to my AQIL account” in Salla.
We read your products
Your agent knows each product as soon as we read it.

Already have an AQIL account? Get the code from: Your agent › Knowledge › Connect your Salla store.

Last step: connect your WhatsApp Business number through Meta's steps from AQIL; you can keep the same number and the WhatsApp Business app (app vs API).

Your data

Read-only, and only what's needed

Read-only

Read access to products, orders, offers and branches; AQIL uses only what you switch on and changes nothing in your store.

Orders, minimally

Salla sends customer details with an order; AQIL tells the asker only the order number, date, status and shipment.

Disconnect any time

In AQIL (Your agent › Knowledge) or by removing the app in Salla. Disconnecting deletes our copy of your products.

FAQ

No developer needed?

No code: add the app, paste the code or tap link, and connect your number through Meta's steps inside AQIL.

Does it take payment in WhatsApp?

No. It answers, recommends and sends the product link; checkout stays in your Salla store.

Does it know when a price changes or stock runs out?

Yes, it reads them at question time. If the read fails, it gives no price or stock rather than an old one.

Can anyone ask about someone else's order?

No: the order must be on the asker's WhatsApp number, or they give the last 4 digits of the order's mobile, and it never shares a name, address or amount.

Do I change my store's WhatsApp number?

No. You connect the same number, and the WhatsApp Business app stays on your phone.

What does it cost?

Your AQIL plan comes from the current prices, and Salla is included in every current AQIL plan; Meta's per-message fees are separate (calculator).

Connect your store and try it