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For clinics

A WhatsApp agent for clinics

“How much is a cleaning?” and “any slot Saturday?” arrive while reception is busy or the clinic is closed. AQIL answers them on WhatsApp from your clinic's information and collects complete appointment requests for your team.

Try it free for 7 daysMonthly plan SAR 299All prices
Short answer

AQIL is an AI agent that replies to your patients on WhatsApp at any hour, like a receptionist. It answers about services, prices, doctors and hours from your information, and passes your team a complete appointment request to confirm. It never diagnoses or prescribes, and it sends emergencies straight to 997.

Dental cliniconline
Hello, how much is a teeth cleaning?10:12 PM ✓✓
AQILHello! Cleaning and polishing is SAR 250, and the exam with it is free. Would you like to book?10:12 PM
Yes, but I've had a toothache for two days. What do you think is causing it?10:13 PM ✓✓
AQILSorry to hear that. I can't tell the cause; the dentist will check it at the exam. We can book an exam with the cleaning in the same visit. Which day suits you?10:13 PM
Saturday morning10:14 PM ✓✓
AQILGreat. May I have your name?10:14 PM
Noura10:14 PM ✓✓
AQILThank you, Noura. I've sent your request to reception: exam and cleaning, Saturday morning, and I mentioned the toothache. They'll confirm the time with you here. If the pain grows with severe swelling, please go to the nearest ER.10:15 PM

Illustrative exampleA dental clinic in Jeddah.

Why clinics need it

A booking system, and nobody answering WhatsApp?

Most clinics already have a booking system. The gap is before it: “how much is a cleaning?” and “any slot Saturday?” arrive while reception is busy with patients in front of them, or the clinic is closed. The message waits, and the patient books elsewhere.

AQIL doesn't replace your booking system. It answers, collects the request, and reception confirms it in your system.
What AQIL does

Replies like your receptionist, and knows its limits

Services and prices

From your own list. A price you haven't listed: it says the doctor sets it after the exam, never a guess.

Doctors and hours

Specialties, days, hours and branches, as you wrote them.

Appointment requests

Service, day, preferred time and name, sent to your team with a summary. Your team confirms with the patient.

Changes and cancellations

Change and cancellation requests reach your team the same way.

Medical limits

No diagnosis, treatment, prescriptions or reading test results. Bleeding, breathing difficulty, severe swelling or unbearable pain: it directs the patient to 997 or the nearest ER at once, then hands over to staff.

Arabic or English

Replies in the language of the patient's last message.

What reaches reception: an appointment request with the service, day, name and the reason for the visit as the patient wrote it, plus a chat summary.
Getting started

From sign-up to first reply, no developer needed

  1. Share your clinic's site or service and price list

    We extract services, doctors and hours; you review them before your agent uses them.

  2. Test it like a patient

    In a practice chat: ask about a price, an offer and a pain, and see how it replies.

  3. Connect your clinic's number

    The same number; the WhatsApp Business app stays with reception, who can reply themselves whenever needed.

Then put a WhatsApp link on your accounts and Google Maps with a ready message like “I'd like to book an appointment”. Make it with the WhatsApp link tool.

FAQ

Is AQIL clinic booking software?

No, it's a WhatsApp agent: it answers patients and collects complete requests, and your team confirms them in the booking system you use.

Does it give medical advice?

No. It never diagnoses, prescribes or reads results; for a medical question it says the doctor will answer at the exam.

What about emergencies?

It directs the patient to call 997 or go to the nearest ER at once, then hands the chat to a staff member.

Can it reply to English-speaking patients?

Yes. It replies in the language of the patient's last message, Arabic or English.

Isn't the Business app's auto-reply enough?

Greeting and away messages are free and useful, but their text is fixed (how to set them); see also is WhatsApp Business free?.

Beauty services too?

Yes, your agent learns all your services; see how it works for salons.

Try your clinic's agent

Try it free for 7 daysMonthly plan SAR 299All prices

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